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1. How do I purchase a digital print from your store?
Purchasing a digital print is easy! Simply browse our collection, select the items you like, and add them to your cart. Proceed to checkout, provide your payment information, and once the transaction is complete, you'll receive a download link to access your purchased files.
2. What file formats are the digital prints available in?
Our digital prints are typically available in PDF, PNG, or JPEG formats. The specific format will be mentioned in the product description. PDF files are ideal for prints that require precise formatting, such as planners, while JPEG and PNG files are suitable for posters and artwork.
3. How will I receive my purchased digital prints?
Once your payment is confirmed, you will receive an email containing a download link to access your digital prints. Additionally, you can also log into your account on our website and find the download links in the "Downloads" section.
4. Can I customize the digital prints?
We currently do not offer customization services for our digital prints. However, you are welcome to resize or crop the images to fit your needs using image editing software.
5. Can I print the digital prints more than once?
Yes! Once you have downloaded a digital print, you can print it as many times as you like, for personal use only. However, please note that sharing or selling the digital files themselves is strictly prohibited.
6. What kind of paper should I use for printing the digital prints?
For optimal results, we recommend using high-quality, heavyweight paper that is compatible with your printer. You can choose from various options, such as matte, gloss, or textured paper, based on your preferences and the desired look of the print.
7. Can I cancel or get a refund for my digital print purchase?
Due to the nature of digital products, we generally do not offer refunds or cancellations once the files have been downloaded. However, if you encounter any issues or have concerns about your purchase, please contact our customer support, and we'll do our best to assist you.
8. Do you offer physical prints as well?
Currently, our store specializes in digital prints only. However, you can easily print our digital files at home or at a local print shop to obtain physical copies.
9. What if I have trouble downloading or accessing my purchased digital prints?
If you encounter any difficulties with downloading or accessing your digital prints, please reach out to our customer support team. We'll promptly assist you and ensure you receive the files you've purchased.